Mercedes-Benz of Eugene
Service Center
COVID-19 UPDATE ▼
Service Center COVID-19 Update:
Our service department is open for business Monday – Friday from 7:30 a.m. to 5:30 p.m. We know that servicing your vehicle is an essential part of your safety. Here are the steps we are taking to ensure that we are protecting you and our employees when you bring your vehicle in for service:
- We have cleaning crews that are disinfecting our department every 30 minutes.
- Before we return your keys, we are disinfecting hard-touch hard surfaces on your vehicle, including the steering wheel, interior & exterior door handles, and control buttons.
- All appointments are considered ‘Contactless.’ Our service advisors are maintaining a six-foot distance between you and themselves.
- If you prefer to remain at home, we are offering valet service – we’ll pick-up, service, & return your vehicle to your home or office.
- Our entire service team is wearing disposable gloves and changes them regularly to prevent the spread of germs.
If you have a Takata Airbag Recall, contact us if you are interested in scheduling a mobile service appointment.
World-Class Mercedes-Benz Maintenance
Superior performance, exquisite style, and cutting-edge technology are what you expect from Mercedes-Benz. For as long as you drive your vehicle, whether it’s across the country or on the streets of Springfield and Roseburg, Mercedes-Benz of Eugene is committed to you. You can depend on us for world-class Mercedes-Benz maintenance, service, and repairs. No matter who is playing in the big game, there is one team that can ensure a winning drive: the expertly trained Mercedes-Benz technicians at Mercedes-Benz of Eugene.
If you have questions about your Mercedes-Benz service guide or want to schedule an appointment, you can use the buttons below. We can also be reached by phone at 541-687-8888.
We Offer Disinfecting Services!
We offer a one-step disinfectant, cleaner, sanitizer, and deodorizer that lets you drive around Eugene and Corvallis with the confidence that your vehicle is clean. Purchase a one-time application for $99.95, or save by purchasing a three, six, or twelve-month package.
Disinfecting service includes:
- Exterior wash
- Floorboard vacuum
- Top-of-dash wipe off,
- Sanitizing fogging treatment of the interior
Our disinfecting service will take approximately one hour.
Neutra-Dis is proven effective against Human Coronavirus, Canine Parvovirus (CPV), SARS associated Coronavirus, E. coli, HIV, HBV, HCV, Influenza A H1N1, Listeria, Pseudomonas, Salmonella, Staph, & over 50 more disease-causing microorganisms, including antibiotic-resistant bacteria such as Methicillin-Resistant Staphylococcus aureus (MRSA), VRE, VISA, TRPA, ARSE, & CA-MRSA.
Mercedes-Benz Service Guide: Frequently Asked Questions
- How long does service take? Passenger cars can expect to be here between 2-6 hours depending on services due. It is always best to ask your Advisor upon check-in for an estimated timeline.
- Can I get a loaner vehicle? We have loaners available by reservation; simply ask one of our coordinators at the time of scheduling.
- What is Mercedes-Benz *Service A? Recommended every 10,000 miles or 1 year, Service A is an annual inspection of your vehicle’s performance, including synthetic motor oil replacement, brake inspection, and tire inflation check.
- What is Mercedes-Benz *Service B? Recommended every 20,000 miles or 2 years, Service B includes the maintenance in Service A as well as a cabin dust/combination filter replacement. While a brake flush & fluid renewal is not included in a Service B, Mercedes-Benz does recommend a brake fluid service during this interval.
- How much is a Used Vehicle Inspection? $195
- How much is a diagnostic? It starts at $160 for our technician to run a test-plan and determine if a repair is needed, then your Advisor will estimate the cost to repair.
- How much is A-Service? B-Service? Our service menu has some of our most common services and their prices.
Brake and Tire Inspection
Keeping up your vehicle is as important as keeping up your home.
Like your home, your Mercedes-Benz requires regular, seasonal care to maintain its outstanding performance. A Brake and Tire Inspection helps ensure you get all the stopping power you need on fall’s often wet, slick roads. Mercedes-Benz certified technicians check brakes, tires, wheels and more for wear or damage. Schedule an appointment today.
Schedule an appointment and you’ll enjoy:
- A Brake and Tire Inspection performed by Mercedes-Benz of Eugene Certified Technicians helps your vehicle maintain that performance edge.
- These extensively trained experts examine the brake system including pads, rotors, calipers and fluid for wear or damage and tires for tread depth, wear patterns and proper inflation
Improperly inflated tires can negatively affect fuel economy, tire life, and vehicle performance. It is recommended you check your tire pressure at least once a month. If your vehicle is equipped with the Tire Pressure Monitoring System (TPMS), you can check the pressure from inside your vehicle through your steering wheel controls.
Why Service at Mercedes-Benz of Eugene?
We are a Three-Time Best of the Best award recipient- So you know you will always get the luxury treatment from our professional and dedicated team.
You deserve a premium purchase and maintenance destination. When you service your vehicle at Mercedes-Benz of Eugene, you will receive the highest level of service. You can trust your planned Mercedes-Benz maintenance or your unexpected repair to our highly skilled team. Whether it’s a simple or comprehensive repair, we will do all we can to keep your Mercedes-Benz in peak shape for miles to come.
Our Certified Technicians
- Are dedicated to client care and satisfaction
- Know your vehicle inside and out
- Have unmatched skill with Mercedes-Benz vehicles
Our Service Center
- Uses genuine Mercedes-Benz parts
- Employs specialized diagnostic equipment for care and repair
- Features a Product Concierge and Service Valet for your convenience
Our Amenities
- Customer Lounge
- Continental breakfast
- Courtesy loaner vehicles and shuttle service
- Complimentary hand wash and vacuum with service
We recommend you consult Mercedes-Benz of Eugene for information about your particular vehicle’s scheduled service needs.
Mercedes me
Book your service appointment through your mercedes me app.
With the Mercedes me app, you can be more connected to your vehicle than ever before. From staying up to date on your routine maintenance to receiving up-to-the-minute data on your fuel levels, tire pressure, battery life & more.
Here are just a few ways mercedes me can make your life easier and your ownership experience more exciting:
- Start your engine – anywhere, anytime. Heat up or cool down your Mercedes-Benz right before you start your journey.
- Get notified immediately of any exterior impacts as well as any interior movements when your vehicle is parked and locked.
- Remotely lock and unlock your Mercedes-Benz from a distance – you’ll never have to worry if you forgot to lock your car.
- Locate your car in a crowded parking lot.
- Access your Mercedes-Benz Financial information, make payments, edit your preferences & more.
Learn about the most exciting features of the Mercedes me App.
Mercedes-Benz of Eugene
2200 Martin Luther King Jr Blvd, Eugene, OR, United States
