Lisa Upex was terrific to deal with! She knows the Mercedes products inside and out and provided detailed information you are not going to find on a website.

Lisa was great, very knowledgeable and helpful! All around great experience at Mercedes-Benz of Eugene. Very happy with the new ride and looking forward to the continued service they offer here.

My local dealership charged me $300 to inspect a clear parts warranty issue for something I bought off of their Parts Department. They refused to do the warranty work and instead gave me an estimate at full MSRP totaling over $3K, so I balked. Later, I happened to be talking with Mercedes Benz of Eugene Service Director Daniel Maslin about this issue and he told me to come on down. I made the appointment ahead of time, I drove in from out of state on a Sunday, dropped the van off Monday morning, was given a free loaner (GLE450) to tool around town in, and the van was done by 2pm - they even washed it ! My local dealer doest not give loaners to van owners nor do they wash vans either for that matter. I am over the moon pleased with my experience at Mercedes Benz of Eugene Or. A great big thank to you Service Advisor Jason Cowdry and Service Director Daniel Maslin - you guys rock !

Lisa was a great salesperson, very energetic. I felt no pressure to do anything I didn't want - no hard sale nonsense. Honestly the best car buying experience I've ever had!

⭐️⭐️⭐️⭐️⭐️ Eric at Mercedes has been absolutely awesome to work with. From the beginning, he made the entire experience easy, professional, and enjoyable. He was knowledgeable, responsive, and never made us feel pressured. Because of the experience we had with Eric, we’ve actually ended up purchasing more than one vehicle from Mercedes and have recommended him to several of our friends. It’s amazing how much one person can shape your perception of an entire dealership and brand. Eric has definitely earned our loyalty, and we’ll continue coming back to him for future vehicles. Highly recommend!