C L
a week ago
Just purchased a GLC here. The experience I had with Brett and Israel in sales was as good as I could have ever asked for. They were very informative and had great communication during the entire buying process. I have purchased another Mercedes from a different dealership and it was the complete opposite on the experience as MB of Eugene. I would recommend MB of Eugene to anyone who wants to buy a Mercedes and receive top customer service. Thank you all again!
Maurizio Paparo
a month ago
Jason was great on understanding the problem and the urgency to fix it, communicating well and promptly, Representing Mercedes service well.
Daniell Kennedy
a month ago
I want to give the greatest thank you to the Mercedes of Eugene’s team, everyone was absolutey amazing! My sales gal EMILY LOPER gets a 10 out of 10 in my book, she went above and beyond to help me and always stayed positive and professional and caring through the entire transaction.. I will for sure refer all my friends and family to Emily! Once again my greatest thank you!
Bunnie Ornelas
2 weeks ago
Love my experience at Mercedes-Benz! Gunner did such an amazing job on helping me find my dream car. I'm very happy with my purchase and I highly Recommend him. He made my purchase go very smoothly and was very patient and polite throughout the whole process.
Tom Winkler
2 weeks ago
Eugene's mercedes was very pleasant. Dealt with others in the area and they have sleazy salesman. But here I felt zero pressure. It was a very pleasant experience. Things went quick and easy as well.
no eul song
2 months ago
Thank you so much for your quick, excellent and professional service !!! I really appreciate it Matt and his service team!!!!
Theresa Gardner
2 months ago
Matthew is always so welcoming. He is very easy to work with and goes above and beyond to help with any situation. The Mercedes dealership is lucky to have Matt as an employee.
Pucky Loucks
2 months ago
Love this team. They totally helped me out with my heavily used Mercedes sprinter van.
Robbie Forkish
2 months ago
Excellent service, as always!
Nick Landis
2 months ago
Such a great experience . Easy smooth transaction, never felt any pressure, treated the way a customer should be.No BS trying to upsell me on warranties and other crap. Bret came in on his day off and helped me out. Thank you MB of Eugene. Great team to work with
Tim Blanchard
2 months ago
Professional. Excellence. Friendly. Personal.
Mark Beckstead
2 months ago
I enquired about a GLE 450e that I saw online. Emily Roper, sales consultant, responded promptly and after some question/answer via text, she was able to provide me a written cost breakdown including trade in value for my old vehicle and lease options for the new one. Great customer service! Much appreciated 😊
David Hakko
2 months ago
Mercedes Benz of Eugene has always been a great dealership to deal with. We have bought several cars from them and have always had them serviced there. They deal with you in a fair and very professional way. Mercedes are expensive cars, but they make it worth it!
.
2 months ago
Jason C. Always provides excellent vehicle and customer service …. :)
Elle Brooks
2 months ago
Great work! Thanks for fixing my car quickly and while it’s never fun to have your car in the shop you always make it seamless.
william beck
2 months ago
Thanks Jason!! They were able to get me right in, they diagnosed the problem and had the part in stock..
Lyle Jackson
2 months ago
Great service
Duncan McDonald
2 months ago
Shawn, as always, handled our annual “A” service with great skill and oversight. We can always depend on Mercedes—Eugene.
Ruben Salazar
2 months ago
Outstanding!!!
Jenne Adams
2 months ago
Matthew in the service department is always so kind and helpful!