Hannah did an amazing job helping me purchase my gorgeous GLE! She was very responsive, communicative and knowledgeable about my car and the purchasing process. She is a caring, fun and overall an amazing sales person. Thank you so much Hannah! ❤️

The staff at Mercedes-Benz of Eugene provided very friendly service and were easy to work with. I did have to wait about five hours for my repair, which was longer than I would have liked, but it was manageable. In the end, the work was completed properly and I left satisfied with the results.

A great experience all around! Brett was an amazing salesman and showed me multiple cars until I found the perfect fit! He took care of me every step of the way

Hannah was wondering through the entire process, Great service.

Great service. Worked with Hannah Grossman. She was very professional and did diligent follow up to make sure we were well taken care of as a customer. The experience was very quick and hassle free.

Out of state customer here, and wanted to say my salesperson Hannah Grossman was excellent. She was very attentive and assured my first time out of state buying process went smooth! Thank you so much

Hannah Grossman guided me on 8/15 out of a lease and to buy the lease out. She was on time, and knowledgeable, and was cognizant that I had a time limitation. Carrie, the Finance Director, was incredibly knowledgeable and fast! Great job MB!

Really great service and courteous service professional.

Hannah was awesome to work with. She checked in with us after we bought the car to see how it was going and how we liked it. Thank you Hannah for working with us.

Always a really good experience.

Super efficient staff. We were impressed by how Jason Crowley helped us.

We just had a service here today and it was the best experience at a dealership we have ever had! Jason was extremely helpful, thoughtful, and thorough with diagnosing the issues we brought the vehicle in for. If you have a sprinter van, this is absolutely the best dealership to go to! They are transparent with charges, will not overcharge you, and explain everything they find super clearly.

I recently purchased a 2015 Mercedes C400 from this dealership and had the car transported to New Jersey. While there were a few initial hiccups I have to give credit where it’s due. Despite the rocky start, the team, and particularly the sales manager Israel, stepped up and made things right. They took responsibility, reimbursed me for the unexpected costs, and showed a genuine effort to correct the situation. It’s rare these days to see a dealership follow through on their word, especially after the sale is complete. I really appreciate their professionalism and commitment to customer satisfaction. Mistakes happen, but what matters is how a business handles them, and in the end, they handled it well. Overall, I had a great experience, and I really do enjoy my new car!

We just drove down from Salem and bought a car today. Shay and the team did a wonderful job. Professional not pushy. We highly recommend Mercedes of Eugene and Shay the sales associate.

Jason was awesome handling everything on the maintenance of my Sprinter! Definitely went above and beyond!

Just purchased a GLC here. The experience I had with Brett and Israel in sales was as good as I could have ever asked for. They were very informative and had great communication during the entire buying process. I have purchased another Mercedes from a different dealership and it was the complete opposite on the experience as MB of Eugene. I would recommend MB of Eugene to anyone who wants to buy a Mercedes and receive top customer service. Thank you all again!

Excellent service, very knowledgeable, helpful with all questions.

Eugene's mercedes was very pleasant. Dealt with others in the area and they have sleazy salesman. But here I felt zero pressure. It was a very pleasant experience. Things went quick and easy as well.

08.25.25 10am Had our Service B (2 yrs/20k miles) with Technician Michael Holden and since it had only been 2.5 months since oil change that charge was removed so we only had to pay $476.80. Michael is always an excellent person and we thank him very much for his care! ***Note: please tip your technicians when you can as they do such hard work to keep our cars in top shape! We didn't know during oil change (very sorry) but gladly noticed everyone tipping their techs this time around and followed suit! 06.04.25 This is the absolute BEST Mercedes Benz location anywhere, even counting California locales, this location and people were clean, prompt, polite, gave perfect service. Restrooms were immaculately clean and refreshments were high end products. Technician Michael was excellent, he was so lovely, we had our oil change ($199) done today on our 1 yr old SUV and they cleaned the car so well after service was done. Driving home the car ran so smoothly we are 100% satisfied. We will be back for Maintenance B servicing ($795) but will ask for oil change cost to be removed as we already had the oil change done here. Thank you so much Michael Holden and Mercedes Benz Eugene!!!

My husband and I had a great experience purchasing from Mercedes in Eugene. The GM Britton was so warm and welcoming. He made sure to earn our business with respect and kindness. Our salesperson Ryan was awesome!! Thank you so much guys!! We love our new Wilderness!!