Lisa was a great salesperson, very energetic. I felt no pressure to do anything I didn't want - no hard sale nonsense. Honestly the best car buying experience I've ever had!

I was really impressed with the level of service I received at Mercedes Benz of Eugene. My service advisor was Matthew. I took my Sprinter in for some software updates and they worked quickly and I had it back the next day. I was impressed with the level of the communication via their service/customer portal texts. I even received an inspection and received a video from their Technician going over how that turned out and what I should address. That was really exceptional imo because you usually never get to interact with the technician just the service advisor. Really nice experience, thank you!

Eric Voss was amazing to work with. From start to finish I felt comfortable knowing I was going down the path I wanted to. He never pushed me in a direction, he asked how I wanted to proceed and what my needs were. I will continue to do business with him moving forward. Thanks Eric ✌️

⭐️⭐️⭐️⭐️⭐️ Eric at Mercedes has been absolutely awesome to work with. From the beginning, he made the entire experience easy, professional, and enjoyable. He was knowledgeable, responsive, and never made us feel pressured. Because of the experience we had with Eric, we’ve actually ended up purchasing more than one vehicle from Mercedes and have recommended him to several of our friends. It’s amazing how much one person can shape your perception of an entire dealership and brand. Eric has definitely earned our loyalty, and we’ll continue coming back to him for future vehicles. Highly recommend!

Service department was friendly and fast

Lisa was wonderful! She was very informative and friendly. I appreciated the great customer service!

Andre hands down provided the most pleasant car buying experience my wife and I have ever had. No pressure, genuine good guy. It was a breath of fresh air working with this family owned business and I’ll definitely be recommending and returning!

Service department is top notch they're spot on for the time and cost. Soo nice to find honest and trustworthy people to service our sprinter van. Highly recommend.

Wonderful experience and they went above and beyond to help me with my car! Thanks so much will be back!

Lisa Upex, in sales, is amazing! We were surprised at how relaxing and enjoyable buying a car from a dealership could be!! Lisa is incredibly knowledgeable about Mercedes-Benz and each model we looked at. She clearly has a genuine passion for both the brand and its customers, which really shone through. She truly listened to our needs (and wants) and made the entire experience so personalized. Thank you, Lisa, for helping us find our dream, fully loaded GLE 450!

Fantastic car!!! Thanks for helping us find it!!

Lisa Upex is an absolute delight to work with. She is knowledgeable about all Mercedes models. She worked hard with her manager to deliver us our dream car and diligent to follow up to ensure everything was working for us. Highly recommend Mercedes-Benz of Eugene and Lisa.

Andre was awesome!!

Lisa Upex and Carrie Merry, amazing work team! we just came to look and drove off in a new-to-us vehicle. what a fantastic experience and thank you for bending like the willow to work with us!

Lisa was an excellent sales person and made the deal very easy. We never felt pressured as she explained the process and always had great conversation. I would definitely buy from them again. Our SUV is beautiful!

Mercedes Benz of Eugene has wonderful communication and Carrie and her crew are hands down incredible.

Best car buying experience at Mercedes-Benz of Eugene! Both Lisa and Carrie were so personable, knowledgeable, and professional. Definitely highly recommend this dealership!

Very professional and friendly people. They go above and beyond with their service here.

Excellent service center, my service adviser Matthew Powelson did an awesome job of making sure my vehicle was taken care of correctly and precisely. The service tech who worked on my GLC 43 did a very thorough and knowledgeable job. Thank you

We found our dream car online around 10 PM and reached out right away. By 5 AM the next morning, we were already approved through a bank and cleared to pick up the vehicle—though the initial interest rate was higher than we hoped for. What really impressed us was that the dealership didn’t just let us move forward with that rate. The manager reached out and asked if she could try to secure us a better one—and she did! They worked hard to get us an interest rate we felt comfortable with, which meant a lot to us. We drove two hours to pick up the vehicle, and it was completely worth it. The car was impeccable when we arrived, honestly even better than we imagined. We had asked Lisa and Carrie to have numbers ready before we made the drive, and they absolutely delivered. Everything was transparent and exactly what we had hoped for. This was truly the smoothest car-buying experience we’ve ever had—and we’ve purchased at least six vehicles over the past 15 years. We arrived around 5 PM (they close at 6) and they still took the time to let us test drive without making us feel rushed. I’m very familiar with the typical dealership “game,” but I never felt like I had to negotiate here. Our trade-in value was fair, the price of the new vehicle was fair, and we walked out fully covered with GAP insurance and an amazing 4-year warranty, while still paying LESS per month than we would have with the original interest rate. 🥰 They even filled the gas tank on our 2023 GMC Yukon XL without us ever asking , which was such a thoughtful surprise! From the moment we walked in, we were greeted by friendly faces and made to feel genuinely welcome. TRULY WONDERFUL customer service and hilarious, genuinely kind people as well 😊 I absolutely recommend this dealership. Thank you LISA AND CARRIE all for putting us in our dream car! 🥰🥰🥰🥰🥰🥰🥰 YOU ROCK 🤘 😍