Enjoy the Comfort of Online Car-Buying With Mercedes-Benz of Eugene

MB Model Research

At Mercedes-Benz of Eugene, we understand that for a multitude of reasons, it’s not always easy to make an in-person trip to the dealership when you’re in the market for a new vehicle. That’s why our team is always on the lookout for innovative new shopping solutions we can bring to our friends in Springfield and Roseburg! To better serve our community when they’re in need of reliable transportation, we are now offering live video walkarounds of our inventory, virtual appointments with our staff, and assisted online car-buying. We’re excited to tell you more about these creative solutions; check out the updates, below!

Video Walkarounds of Our Inventory

If you’re browsing our new or pre-owned inventory from your home in Albany and spot a model you love, you can request a video walkaround to get a closer look at the interior and exterior. How does the process work? You’ll see a blue chat bubble accompanied by the invitation to “Chat with us” in the bottom right corner of your screen; click on the chat bubble to get started.

  • After clicking “Chat with us,” a new chat window will appear on the screen
  • An automated message will ask which department you’d like to be connected with: Parts, Sales, or Service. Click on “Sales”
  • After clicking “Sales,” you will be connected with a friendly associate from our sales department
  • The associate will introduce themself, then you can start chatting! If you’d like to see a live video walkaround of a specific vehicle in our inventory, simply type to the associate that you would like to do so, and they will get started on the next steps
  • Once your sales associate has everything ready to go, they can show you a live walkaround of your chosen vehicle, right inside the chatbox!

Thanks to our video walkaround option, it’s never been easier to determine whether a vehicle is right for you without having to leave the comfort of your home.

Assisted Car-Buying Via Live Chat

Once you’ve found the new or used vehicle you want to cruise around Roseburg in, you can use our live chat function to complete your purchase virtually with the assistance of one of our friendly team members. While on the inventory page of the specific model you’re interested in, simply follow the same steps outlined in the above section to pull up a live chat, and once again, select that you’d like to be connected to “Sales.” Once connected with a sales associate, he or she will walk you through the individual steps to complete your purchase. At Mercedes-Benz of Eugene, it can really be that easy!

Make a Virtual Appointment

Unsure of where to start as you search for the ideal new vehicle for your lifestyle and budget? Have questions about the Mercedes-Benz GLS price range or pricing for another model? If you’re just seeking a bit of guidance as you enter the car-buying process, you can use our live chat function to have a virtual appointment. We can help you explore the various Mercedes-Benz models that would suit your needs, compare your options for leasing vs. financing – whatever you need assistance with, we can discuss it during your appointment.

Have Questions? Contact Us to Learn More!

Mercedes-Benz of Eugene is excited to bring car-buying into the future for Florence shoppers with our virtual shopping tools. If you have any questions about how to navigate the car-buying experience online, don’t hesitate to contact us online or call us directly at 541-687-8888. Our team is standing by and ready to help!

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2200 Martin Luther King Jr. Blvd • Eugene, OR 97401

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Today's Hours:

Open Today! Sales: 8am-6pm

Open Today! Service: 7:30am-5:30pm

Open Today! Parts: 7:30am-5:30pm

Mercedes-Benz of Eugene

2200 Martin Luther King Jr. Blvd Eugene, OR

Phone: 541-687-8888



Phone: 541-687-8888

2200 Martin Luther King Jr. Blvd Eugene, OR


Phone: 541-687-8888

2200 Martin Luther King Jr. Blvd Eugene, OR


Phone: 541-687-8888

2200 Martin Luther King Jr. Blvd Eugene, OR
44.059596 -123.078654
Mercedes-Benz of Eugene 44.059596, -123.078654.